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Businesses and Social Media

5 min readJun 7, 2021

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Although anybody can join up for social media, it has become a vital aspect of marketing for businesses of all sizes. The secret to effective social media is to treat it as if it were an extension of your marketing efforts, with the same care, respect, and attention you give to your other marketing activities. Here are some things to bear in mind while utilizing social media for business.

Social media is by its nature a short-attention-span medium, so you’ll have to grab their attention as they’re browsing through hundreds of postings at once. Ad headings and content are more difficult to put into a tweet than they are in a typical newspaper ad.

Stay Active On Social Media

One of the most common missteps made by merchants is to create profiles on every social media site they believe is useful and then ignore them. Indeed, a merchant who registers accounts but does not interact with customers or the general public may turn off social media users. If you aren’t going to actively connect with social media regularly, it could be preferable not to have one on your website.

The Customer Is The Target

Another common error made by merchants is to utilize social media to communicate about what matters to them rather than what matters to their customers. Retailers that utilize social media, for example, may believe it is a fantastic way to get the word out about a discount. This is true in some respects, but if that is the sole reason you are using social media, it will not be good. Your objective should be to deliver relevant material to your customers and to engage them in such a way that they desire to share your material with others.

If social media is utilized well, you should interact with your consumers, engage them in a conversation, and solicit their feedback. Post a photo of two goods you’re thinking of carrying in your business and ask consumers to vote on which one they prefer. This starts a conversation, which leads to shared content and active followers. Furthermore, good client engagement can assist you in better identifying their interests and preferences.

Use Images & Photography

Another thing to keep in mind is that images are the most often shared material on social media, so include a picture with your posts is a smart idea.

This will greatly enhance the likelihood of one of your followers sharing the content with their network. While having a big network of followers is impressive, the frequency with which your fans share your content regardless of how many followers you have is a stronger indicator of social media success.

Since many businesses are using social media to start, advertise and grow their businesses they must be aware of the social media algorithms of the platform that they are using for their business. Social media algorithms are always changing, it’s challenging to stay on top of marketing standards of conduct. We won’t be able to know every detail of every alteration, but we’ll get a good sense. Your social media expectations may vary depending on the platform you utilize. Where you rank in social media advertisements and content placement is determined by the algorithm in use.

Be Aware Of The Changes In Social Media Algorithms

A mathematical collection of rules describing how a collection of data behaves is known as an algorithm. Algorithms aid in the ranking of search results and adverts on social media, as well as maintaining order.” As of last year, there were approximately around four billion users on the internet, and of these users, about 3 billion were on social media”(How Do Social Media Algorithms Work? | DMI, 2019). This highlights why they are so important when it comes to establishing the legitimacy and positioning of social media accounts and information.

Algorithms for social media platforms differ as mentioned above. As a result, it’s possible to segment it by social media brand. Facebook, Pinterest, Linked In, Twitter, and Instagram are among the most popular social media networks. It is advised to research the social media platform algorithm that you are using to keep up to date with the latest changes and keep yourself aware and updated on how and when to post.

This blog is a project for Study Unit DGA3008, University of Malta.

What is Social Media Marketing? (2019). Buffer.com. https://buffer.com/social-media-marketing

How Do Social Media Algorithms Work? | DMI. (2019). Digital Marketing Institute. https://digitalmarketinginstitute.com/blog/how-do-social-media-algorithms-work

Greenwood, W. (2021, April). Social media algorithms in 2021 | Inbound Marketing Agency. Browser Media. https://browsermedia.agency/blog/understanding-social-media-algorithms-2021/

PicknMix. (2020, November 11). Social media algorithms — what they are and how they work in 2020 — Pick and Mix Marketing. Pick and Mix Marketing. https://www.pickandmixms.co.uk/social-media-algorithms-2020/

Abuhashesh, M. (2014). Integration of Social Media in Businesses. International Journal of Business and Social Science, 5(8). http://www.ijbssnet.com/journals/Vol_5_No_8_July_2014/20.pdf

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Nicole Farrugia
Nicole Farrugia

Written by Nicole Farrugia

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Graphic Designer, Illustrator & Photographer

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